Customer Concentration Risk: When One Client Is Too Much of Your Revenue
If one client is 40 percent of your revenue, they set your payment terms and you cannot chase them properly. How to measure customer concentration and how to reduce it.
Practical guides on getting paid faster: accounts receivable, invoicing, aging, and cash flow.
If one client is 40 percent of your revenue, they set your payment terms and you cannot chase them properly. How to measure customer concentration and how to reduce it.
Recurring revenue is only predictable if the billing is. How to invoice retainers: bill in advance, fix the billing day, and handle unused hours and overages cleanly.
Chasing invoices only when you remember means the quiet defaulters win. What to automate in your receivables, what to keep human, and where automation falls short.
The gap between paying suppliers and getting paid by customers, with a worked example. How to measure your cash flow gap and the levers that actually shrink it.
Late fees only work under certain conditions. When to charge interest on overdue invoices, when to waive it, and why an early-payment discount often collects more.
An invoice is 90 days late and the calls stop getting picked. Here is how to tell can't-pay from won't-pay, your options in order of cost, and when to walk away.
A repeatable Monday routine for your unpaid invoices: what came in, what went overdue, who to chase first, and what to escalate or write off, in twenty minutes.
Proforma, standard, interim, recurring, credit and debit notes. What each invoice type actually does, and which one to send for quotes, milestones and retainers.